Your satisfaction is our primary concern. We do our best to honor any changes or cancellation requests. Once an order is placed it is sent to production immediately in an effort to provide the fastest delivery possible. As most of our furniture is custom made, it may be impossible to implement changes after the production process has begun. A cancellation fee may be assessed by the manufacturer for cancelled orders and you may be charged for the cost of shipping to return the product to our warehouse if it has already been sent. Once an order has been shipped we can no longer refund White Glove Delivery fees.
Sometimes it's easier to talk through your furniture decision with a real person. We'd be glad to help.
Give Us a Call 888-752-8746
We are here to help you with your purchase
Mon - Fri 9am - 10pm EST
Sat - Sun 10am - 8pm EST
Mon - Fri 10am - 6pm EST
Just click on the link below and a Furniture Specialist will respond right away.